Shipping

It depends on where you are. Free Shipping USA orders generally take 5-8 business days to arrive. Ground Shipping usually 3-5 days. Extended delivery times may occur during peak holiday seasons.

Canada deliveries can take anywhere from 7-30 days. Tracking details will be provided in your confirmation email.

We use UPS for most deliveries. Other carriers may be used at our discretion to deliver in a timely manner.

Orders in the lower 48 USA receive free shipping and free exchanges on all items unless otherwise noted on the product page. 

Orders outside the lower 48 or outside the USA - please see checkout page for calculated shipping costs.

Ship costs do not include customs or duty tax.  

We ship to the continental USA and Canada.

Customs and duty tax is not included and you may be required to pay this by your local government to accept the parcel.

If you are unable to calculate a cost for your location, check back as we are always working to expand our ship-to locations. 

Product

We have been constructing western boots by hand in Leon, MX since 2007

Leon, MX

We handcraft each boot utilizing high quality materials and traditional construction methods passed on through generations of artisans.

Exterior: Leather stacked heels and spur ridge, goodyear welt, and lemonwood pegs. Western boots have a butyl leather outsole. Work boots utilize various high quality rubber compound outsoles featuring a variety of technologies.

Interior: Full leather insole and heel counter with hung lining. All interior seams are hand-tucked smooth for comfort.

A properly fitting boot should feel like a firm handshake. 

While sitting, place your foot in the boot. Stand up and step down into the boot. You should feel some resistance in the heel area as you step down into the footbed. This is the heel counter. If your foot slides right past this area, it is likely too large. 

Once your foot is in the boot, your heel should have 1/4-1/2" of slip and the vamp should wrap the top of your foot like a firm handshake. 

If the boot is a bit tight, but not painful, it should break in over a day or two as the leather molds to your foots shape.

We regularly review our size and style availability. The best way to hear about new styles and sizing is tosign up for our newsletter

Yes you can. First try your boots on in a carpeted area or on a rug to ensure you do not damage the sole.  If you need another size or would prefer a different model / color, we offer free returns or exchanges. 

Unworn, undamaged product may be returned within 30 days of receiving. 

If you would like to return or exchange a product, please visit our returns page

From time to time we may offer special sales, events, or codes.

Many of these offers are exclusively announced to our email or text message subscribers. You can sign up for the newsletter here

Yes. Affirm is an option available at checkout for instant financing. You can apply to pay over 3, 6, or 12 months for your purchase during the checkout process.

Please note: Affirm is a third party and we do not have access to the information you share with Affirm. For help or questions please refer to Affirm.com/help

We are named after El Capitan peak in Texas. El Capitan is the southernmost peak of the Guadalupe Mountains, an exposed portion of a Permian period reef.

With incredible cliffs of limestone rising over 8,000 ft, El Capitan peak was used as a signal peak by travelers through the area for hundreds of years because of it's visibility from multiple directions.

Our home base is Arlington, TX.

Contact US

You can contact us through our contact page! We will be happy to assist you.

We are available via email and phone during operating hours

Monday through Friday (except holidays)
9am-4pm CST (Texas)
214-412-1108
info@capitanboots.com